Çiğdem Şahin graduated from Galatasaray University’s Department of Industrial Engineering. She started her work life in 2002 as a Systems Analyst at Garanti Technology and continued in this position until 2007. Then she worked as a Specialist Business Analyst at Softtech. After serving as a consultant to AgeSA between 2011 and 2012, she was appointed to be Bancassurance Team Manager in 2012. After serving at this position until 2015, she moved on to work as an Expert Analyst in the Digital Channels department of Turkcell Technology. Between 2018-2022, she continued working at Turkcell Technology as a Program Manager. Since August 2022, she has been working as Director of Tat Gıda’s Agile Transformation and Project Management Office.